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Shipping, Delivery, and Returns Information
At G-Rack, we strive to provide exceptional service and a seamless shopping experience for our valued customers. Here are some essential details about our shipping options, estimated delivery times, and returns policy:
Shipping Options:
We offer various shipping options to accommodate your needs:
Standard Shipping:
Our standard shipping option ensures reliable and timely delivery of your orders.
Expedited Shipping:
For those in need of faster delivery, we also offer expedited shipping at an additional cost.
Free Shipping:
Keep an eye out for special promotions and offers that include free shipping on eligible orders.
Estimated Delivery Times:
Delivery times may vary depending on your location and the shipping option you choose. Our team works diligently to process and dispatch orders promptly. Please refer to our website for estimated delivery times for your specific region.
International Shipping:
We understand the importance of reaching customers worldwide. G-Rack offers international shipping to cater to our global clientele. Please note that international shipping may have longer delivery times due to customs clearance and distance.
Order Tracking:
Once your order is processed and shipped, we will provide you with a tracking number so you can monitor the status and expected delivery date of your package.
Returns Policy:
We take pride in the quality of our products, and we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your Boltless Corner Shelving Units or any other product from our collection, we offer a hassle-free returns policy.
Eligibility for Returns:
To be eligible for a return, the item must be in its original condition and packaging, unused, and free from damage.
Return Process:
To initiate a return, please contact our customer service team within 30 days from the delivery date. They will guide you through the return process and provide you with a return authorization number.
Return Shipping:
Customers are responsible for the return shipping costs, except in cases of damaged or defective items. We recommend using a trackable shipping method to ensure safe return delivery.
Restocking Fees:
In some cases, a restocking fee may apply to returned items. This fee covers the cost of inspecting and processing the returned product.
Refunds and Exchanges:
Once we receive and inspect the returned item, we will process your refund or exchange. Refunds will be issued to the original payment method used for the purchase.
Customer Satisfaction Guaranteed
At G-Rack, your satisfaction is our top priority. We aim to provide you with premium Boltless Corner Shelving Units and exceptional service. Should you have any questions or concerns about our shipping, delivery, or returns policy, please do not hesitate to reach out to our friendly customer service team. Experience the convenience and efficiency of our shelving units, and take the first step towards optimized storage in your industrial setting!
Contact Us
If you have any questions on how to return your item to us, please contact us.